Built for the gap the market left.
UK payroll splits into cheap bureau processing that excludes the essentials, and enterprise platforms with heavy implementations and itemised everything. Payoa exists for the organisations in between: 100 to 999 employees, straightforward pay, high standards.
Four promises, each with proof.
Everything included
Payments, RTI, pension files and GL export live in the base price. Most competitors itemise them as extras, which is why their cheap quote grows on every invoice. Ours does not.
Simple payrolls, done exceptionally
We only take payrolls we can run brilliantly. Sector focus means fewer errors, faster answers, and service levels we can publish because we can hold them.
Modern engine, human service
An enterprise grade SaaS core with named specialists wrapped around it. And because Platform and Managed share one engine, changing your operating model never needs a migration.
Ready for April 2027
Payrolling of benefits is productised today: readiness assessment, migration plan and included setup on qualifying tiers, ahead of the mandate rather than scrambling behind it.
Checked twice before you see it once.
Payroll quality should not depend on heroics. It should be built into how every run works, for every client, every period.
Run checklists
A standard checklist per client per period, executed in our workflow tool and archived, so nothing relies on memory.
Maker checker
Whoever processes never approves. Every run is reviewed by a second payroll professional before it goes anywhere near you.
Variance gates
Any run that moves beyond an agreed tolerance against the prior period is held for senior review before you see it.
We designed the fear out of moving.
The reason organisations tolerate mediocre payroll is that switching feels dangerous. So we made the danger measurable and then removed it.
- Scope agreed from a completed scoping pack before contract
- Two parallel runs reconciled to the penny before go live
- Two periods of hypercare after go live
- Exit assistance at a capped fixed fee agreed at signature
Live in four weeks for 100 to 249 employees, six to eight for 250 to 999.
Service levels with numbers
- Data in by cut off means payments on pay day, every time
- Queries acknowledged within four working hours
- Queries resolved within two working days
- A named contact for every client
- Three core reports with every run
We publish our service levels and report against them, because a promise you cannot measure is just a slogan.
Boring where it should be boring.
Payroll data deserves paranoia. Our posture is simple, documented and audited.
- UK GDPR controls documented, with data processing agreements as standard
- Cyber Essentials Plus as our security baseline
- Professional indemnity and cyber insurance in place
- Client data moves through a secure portal, never email
- CIPP membership for our payroll specialists
- ISO 27001 and the CIPP Payroll Assurance Scheme on our certification roadmap
Early clients get our sharpest attention.
Payoa is new, and we treat that as your leverage: founding clients get senior eyes on every run and direct access to the people who built the service. Agree to become a named case study once you are happy, and we credit one period of fees to say thank you.
Judge us on a conversation.
Thirty minutes with someone who has actually run payroll. If we are not the right fit, we will say so and point you somewhere better.